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Home phone

Joining in

Yesterday I posted about no dialling tone on the house phone,  only to be told virgin had switched it off because it was connected to a wall socket,  I was reassured it would be switched back on, until an engineer could attend,  as my dad has to be connected to carelink.  24 hrs have passed and we are still not restored 


Forum Team
Forum Team

Thanks for your post on our Community Forums @janetteboote, and I'm sorry to hear of the landline issues.

I understand that you currently have another thread on our Forums in relation to this very issue, that has been picked up by my colleague.

Do please refer back to my colleague for further assistance, and we politely ask that posters don't create multiple threads for the same issue, as this can result in multiple agents working on the same account, which can then make matter worse..

Kindest regards,