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malcolmleech
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Home phone voicemail

I have not used the home phone voicemail for some years and wish to use it now.  After dialing 1571 I have recorded a new message but it is not diverting the call to the voicemail system. What should I do next?

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Corey_C
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Re: Home phone voicemail

Hi malcolmleech,

 

Thanks for your post and welcome to the Community Forums, sorry to hear that the voicemail service isn't working. It may be that the service needs to be activated as you have not used it in a while 90-days or more. Did you follow the instructions on 1571? https://www.virginmedia.com/help/home-phone-voicemail It can take up to 24 hours for the service to activate.

 

Cheers,

Corey C

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