on 06-07-2022 21:33
Virgin website says can switch to ebilling by going into my account ,,,, i dont seem to have such an option !
on 07-07-2022 08:46
Hi @Kevster57, thanks for posting and welcome back to our community.
Sorry for any confusion in how to add/update e-billing on your online account. You can do this by accessing your online account, and selecting 'update settings' then account settings. However, I am going to send you a private message. so I can help you from here.
on 07-07-2022 16:41
Hi @Kevster57 thanks for getting back to me privately.
This is just a quick note to confirm you're satisfied with the response and efforts of the forum team? Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Also, please bear in mind that our website offers lots of helpful information and also, you can manage your account from here.
on 08-07-2022 09:18
The online account route didnt seem to work so Lee sorted it from the Virgin side ,,, got an auto email advising ebilling had been “switched” on. Thanks Lee👍