Yesterday, an engineer visited about problems with our phone which has not been working for some time . He told us it would be fixed after 24 hours, but it I have just got home from work and it is still not working .any help would be appreciated
Sorry that you're still having landline issues. The Call Divert Feature is not a free feature I'm afraid but you can listen to voicemail if you've set it up. Please see this link for more details about our landline features.
I've had a look at your line details and can see that there is a local area fault for the landline and the estimated fix time is 13/10 at 1700hrs.
Please wait until it clears and let us know if you're still having problems with the line in case it's an issue closer to home.