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Home phone ringing once then disconnecting.

I reported home phone only ringing once then disconnecting yesterday.

They did lots of checks over the phone & then I was told an engineer would contact me within 4hrs.

Needless to say they didn't.

Do I now go through the whole process again by ringing or book an engineer online?

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Re: Home phone ringing once then disconnecting.

Hi burnietabs, 

 

Thank you for your post. 

 

Sorry to hear of the experience you've had here. Can I confirm if this issue is still present at the moment? 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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Re: Home phone ringing once then disconnecting.

Yes it is. Shall I ring again or what?

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Re: Home phone ringing once then disconnecting.

You wouldn't need to do that, I can take a look into this for you 🙂 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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Re: Home phone ringing once then disconnecting.

Please do, thank you. I’ll wait for your reply.

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Re: Home phone ringing once then disconnecting.

I have sent a private message 🙂 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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