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Home phone number

I signed up about a week or so ago following a house move, and asked to retain my old phone number with EE. When is it likely that this will be transferred across? 

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Re: Home phone number

Good morning @Spoonersofbrean

 

A very warm welcome to the forums and thank you very much for your post. 

 

It normally takes around 14 days from the date of install for us to be able to bring the number from the other company to us - in the meantime we provide our customers with a temporary number.

 

Kind regards 

Zak_M 

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Re: Home phone number

Thank you

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Re: Home phone number

No problem at all. 

 

If we are able to assist you with anything going forwards then please do let us know. 

 

Enjoy the rest of your day 

Zak_M 

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Re: Home phone number

It’s still not transferred across.......

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Re: Home phone number

I'm sorry to hear that Spoonersofbrean.

 

What I will do is private message you so I can take a look at this for you.

 

^Martin

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