Virgin Media Community

[p-con]

Has anyone else had this problem, recently we have been getting a lot of phone calls from total strangers saying that we've rung them, or they've got a missed call from us, when it's actually nothing to do with us.

We've never had this problem before, and it's only just started in the past couple of months.

I had a lady screaming at me today when I said I hadn't called her, and refused to accept it was nothing to do with me.

[goslow · Accepted solution]

Yes, it has been mentioned on here before, unfortunately.

Scammers have taken to using real numbers (cloned from innocent parties) to use as fake caller IDs.

With any luck your cloned number will be swapped for another one shortly and, hopefully, the irate return calls to your line will stop.

[Zach_R]

Hi @p-con,

Thank you for your post and welcome back to our community forums. We're here to help.

I am very sorry to hear that this is happening. You can find more information regarding number spoofing here.

Sadly there's not much we can do to stop this from happening, and it should hopefully cease soon. Alternatively, we can look at changing your landline number if you'd prefer.

Let us know how you'd like to proceed.

Thanks,