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Mr1979
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Home phone not working

Can I book an engineer to come out and fix my landline through here.cuz I have no land line and every time I ring up I get the phone put down.on.me

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Kain_W
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Re: Home phone not working

Apologies for any issues faced Mr1979,

Welcome to the community.

Just to clear a few things up, have you tried a different handset?

Also have you checked all the cabling to ensure it is connected securely?

Let us know,

Kain
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Mr1979
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Re: Home phone not working

Yeah I've tried a new phone is I'm using the old copper wire outside and last time the engineer come out he said that there was a break in the line and next time if it happens dad have to switch my phone over to run from off the modem

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Kain_W
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Re: Home phone not working

Right okay, thanks getting back to me on this.

Just so we can investigate this further I've dropped you a PM.

The message will appear within the purple envelope icon.

Regards,

Kain
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Kain_W
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Re: Home phone not working

Thanks for your cooperation over PM Mr1979,

The appointment is now booked in for you.

If you do require to reschedule then you can via MyVM.

Let us know how it goes!

All the best,

Kain
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