Home phone not working

[Speechie01]

My home phone not been working for a couple of days in FK5 area. Service status says there’s no issues but phone line completely dead with no dialling  tone and if you phone it line goes straight to voicemail 

[Ayisha_B]

Hi @Speechie01
A warm welcome to our Community Forums and thanks for your post. 

I am sorry to hear you're home phone has no dial tone.

I have taken a look at our systems and can see an engineer visit is needed in order to get this resolved.

More than happy to get that booked for you so will pop you a PM now to confirm your details 🙂

Speak soon!

[Ayisha_B]

Thanks for your time via PM @Speechie01

Glad your landline is working okay now but you know where we are should you need any further help.

We also have some great self care help here should you need it- Why is My Virgin landline not working?

Many thanks