Virgin Media Community

[kozohoshino]

Hello.

My home phone is not working, I am 73 years old, the service status shows no problem. I have been on the helpline 150 for 20 minutes and still no one picking up to answer to book an engineer to repair my phone. I cannot book a engineer online. Please can someone book an engineer. Thanks. Kozo 

[Emily_G · Accepted solution]

Thanks for the post Kozohoshino.

We have booked the next available appointment for you using the forum information.

Please check the details of this on your online account. 

Thanks, Emily.