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Home phone not working

Road works in front of our house today and my phone is not working neither is next doors they are on Virgin as well yet on tests it says there’s no fault???

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Re: Home phone not working

Hi there @vivienne007

 

Thanks so much for popping along to our Community; I am sorry that you're having some issues with your landline after some roadworks outside. 

 

I have located your account from your forum details and we can see that this is a reported area issue and has been logged under reference number F008137182 - the estimated fix time is 4pm today.

 

We have technicians working on the issue for all impacted. If you are still having issues past 4pm today, please feel free to pop back and we can check for updates for you. 

 

Cheers

 

 

Katie - Forum Team


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