on 05-02-2023 20:13
Hi
my home phone no longer works (can’t receive incoming or make out going calls). I’m presuming it’s down to the changeover but I’ve never received an adapter to allow me to plug the phone into the hub. Can one please be sent out.
Thanks
Lisa
05-02-2023 20:23 - edited 05-02-2023 20:30
To discover if the switch to VOIP has occurred.
Connect to the internet hub at http://192.168.0.1 use the HUB password from the label on the bottom.
Once logged in look for the Hub status info it shows if the Hub has Telephone Enabled or Disabled.
on 05-02-2023 20:33
While you wait for a VM staff member to reply and send you out an adapter, you could...
HTH
on 06-02-2023 08:07
Hey RhodesyLA, thank you for reaching out and I am sorry you are having some issues since the VOIP changeover.
I am going to send you a PM so we can look at getting you one ordered.
Please do look out for the purple envelope. Thanks
Matt - Forum Team
New around here?