I have re joined Virgin 2 weeks ago (I was with Vigin about 3-4 years ago) and I have been on a temparary landline number whilst my number was transfered.
Today I had people trying to call me on my landline (my now transfered number) but they were just getting the ringng tone so called my mobile to ask where I was. I was home but the phone is not ringinging in the house. The temparary number worked fine so I called Virgin and after 90 mins, yes 90 mins on the phone to the people reading from scripts in india and after checking everything and rebooting my hub etc etc, they have determined that my phone is not compatible! Well how come it was fine last time I had Virgin an was fine on the temparary landline number??
His explanation was that the REN number is too low and that I need to but a new landline phone set. I switched to Virgin to try and save money not spend more!
I find it hard to beleive that the problem is my handset as it worked fine last time I was with Virgin and whilst using the temp number that was allocated to me.
Does anyone know if this phone should be compatitible: Gigaset C630A base with handset C630H?