on 11-12-2023 20:10
Can make outgoing calls fine but not recieving incoming calls. Phone does not ring or show missed call. Caller hears ringing at their end but our phone does nothing.
Have tried a different phone, different leads etc. No change.
on 16-12-2023 16:46
Sorry you're waiting on a reply RossWhite,
Can you confirm if you're still unable to respond to my colleagues PM?
Alex_Rm
on 16-12-2023 17:03
The PM's are still just showing that error message.
on 16-12-2023 17:12
Thanks for checking, and sorry again for the delays.
The agent will respond as soon as they are in the office.
on 19-12-2023 17:26
Still haven't heard from anyone. Haven't been able to receive phone calls for over a week now.
on 19-12-2023 17:31
Sorry to hear this @RossWhite,When was the last time that you reached out via the email given?Joe
on 19-12-2023 17:33
Weds 13th, Thurs 14th. Then again today. No reply to any of them.
on 19-12-2023 17:36
Thanks for getting back to us @RossWhite,I have flagged this back through to the agent, they will come back to you as soon as they can.Joe
