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JohnBanks
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Home phone no dialing tone

Hi

Have not had any calls for a week, when i checked my phone there is no dialling tone and it is not receiving or making calls. When you dial it nothing happens. I have done a test on the website and it says everything is ok.Is it likely to be my phone or the service as i do not want to buy a new phone and the same thing happen

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Gareth_L
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Message 2 of 13
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Re: Home phone no dialing tone

Hello JohnBanks

Sorry to hear about the dead telephone line 

Are you still needing this fixed?

If so, can you please let me know and I can look at a few things 

Gareth_L

 

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JohnBanks
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Message 3 of 13
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Re: Home phone no dialing tone

Hi Garth, phone is still not working, the date and time are on there and it is still charging but no dialling tone

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JohnBanks
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Message 4 of 13
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Re: Home phone no dialing tone

Hi Gareth
Any luck with my phone problem
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Gareth_L
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Message 5 of 13
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Re: Home phone no dialing tone

Hello JohnBanks

Sorry ti hear the line is still down

I will need to take some details from you by private message 

That way I can then look at what needs to be done to fix this 

Gareth_L

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JohnBanks
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Message 6 of 13
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Re: Home phone no dialing tone

Hi
I tried another phone in the socket which did not work. I have requested an engineer to come saturday morning
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Gareth_L
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Re: Home phone no dialing tone

Thanks for replying JohnBanks

Good to see you have an engineer booked for tomorrow 

Can you please let us know how the visit goes 

Gareth_L

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JohnBanks
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Message 8 of 13
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Re: Home phone no dialing tone

Will do
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Gareth_L
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Message 9 of 13
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Re: Home phone no dialing tone

Thanks JohnBanks

Gareth_L

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JohnBanks
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Message 10 of 13
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Re: Home phone no dialing tone

Hi

Virgin engineer just turned up and said there was a fault in the box just around the corner and it is now fixed. He did not have to come into the house. Thanks for taking an interest

John

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