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Home phone line not working

dizzydee70
Joining in

We had a power cut in our area on Saturday and since then my home phone line is dead. Its not just mine, others in the village are saying the same.

When looking at the service status it says no issues 

Any assistance would be gratefully appreciated 

1 REPLY 1

Robert_P
Forum Team
Forum Team

Hello dizzydee70

 

Sorry to hear of the landline issues experienced following the power cut on Saturday, we appreciate you raising this via the forums.

 

Can you confirm the issues with the landline? Do you get a dial tone at all? Does the landline work via a wall socket or the Hub?

If it is via a wall socket, is it the same for all sockets and with a different handset (if possible)?

 

Thanks

 

Rob