Virgin Media Community

[rameshb]

I get a dial tone. However when I try call any number I get a number busy tone.

Tried calling home number from my mobile and it comes up as busy

[Jodi_S]

Hi rameshb,

A warm welcome and thanks for posting on our community forums. Sorry to hear that you're unable to make any outgoing or receive incoming calls on your landline.

Remotely checking from our end, there are no area faults affecting your services, so due to this we will need to investigate this further for you.

I will pop you over a private message to take some details. Please click on the purple envelope to accept the chat.

Kind regards Jodi. 

[rameshb]

Thank you Jodi for calling me earlier. The home phone is working normally now. 

[Tom_W1]

Hi @rameshb, thanks a lot for your message.

I'll pass your kind words onto Jodi and great to hear everything is now resolved!

Many thanks