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Home phone “line cord error”

Message ‘line cord error’ has been coming up for a day or two now.

Seems like a line fault rather than phones as no phone works when plugged in and. Its engaged when someone tries calling in and there’s no sound when trying to call out.

 

A call to Virgin required?

 

Thanks

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Re: Home phone “line cord error”

Sorry to hear that you're having problems with your phone line jamiewednesday.

 

I would like to take a further look into your account and see what is happening with your phone line.

 

I will pop over a private message in a moment, please respond to this message with the requested details. 

 

Regards

Steven_L