On Landline incoming calls intermittent fault getting worse. I answer but silence although caller can hear ringing tone. No problem with outgoing calls. Tried calling 150 ut continually engaged
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Sorry to hear about your faulty line
I am more than happy to take a look at this for you
I will need to send you a private message to pass security
If you can check the purple envelope top right of your screen that would be great
Thanks for your update
Can you let us know how the engineers visit goes please
I will do, Gareth.
The Engineer called and ran tests. Two cables have been replaced at the Junction Box which seems to have sorted the problem. He will monitor.
Thats great news Macushla
Thanks for the update
Can you please let me know how things are over the weekend
I spoke too soon. It is now randomly cutting incoming calls again. I will let the Engineer know when he calls to monitor the situation
Thank you for letting us know, sorry to hear this was still an issue for you yesterday.
Was the engineer who called round able to look into this for you and get things sorted? Let us know if we can still help.
A senior engineer will have to check it out on Monday. Fingers crossed
Thanks for the update @Macushla, has this the visit by the senior engineer been arranged for you?