Menu
Reply
  • 34
  • 0
  • 0
On our wavelength
170 Views
Message 31 of 50
Flag for a moderator

Re: Home phone is forwarding any mobile which is connected to the wifi

I messaged you earlier as requested

However as of 11pm . my landlines gone mental again.

If I ignore it, it's ringing my mobile.

i cant deal with this stress

0 Kudos
Reply
  • 34
  • 0
  • 0
On our wavelength
142 Views
Message 32 of 50
Flag for a moderator

Re: Home phone is forwarding any mobile which is connected to the wifi

Any update on this? Its been a week and iv heard nothing.  calls are still spamming and being redirected to my phone from the land line

0 Kudos
Reply
  • 34
  • 0
  • 0
On our wavelength
133 Views
Message 33 of 50
Flag for a moderator

Re: Home phone is forwarding any mobile which is connected to the wifi

any update on this? i'm being spammed again with redirected calls

15 and counting within an hour

0 Kudos
Reply
  • 1.93K
  • 130
  • 181
Forum Team
Forum Team
111 Views
Message 34 of 50
Flag for a moderator

Re: Home phone is forwarding any mobile which is connected to the wifi

Hi iamscotty,

 

I can see that you have been speaking with Chris over messenger and he has advised that the issue is still currently with the team but we should have more updates soon.

 

Thanks so much for your continued patience with this, we appreciate it's been a very frustrating experience.

 

Beth

0 Kudos
Reply
  • 34
  • 0
  • 0
On our wavelength
81 Views
Message 35 of 50
Flag for a moderator

Re: Home phone is forwarding any mobile which is connected to the wifi

Screenshot_20201124-193922_Phone.jpg

 I want this fixed by the end of the week or i am complaining to offcom. This is stupid

0 Kudos
Reply
  • 34
  • 0
  • 0
On our wavelength
66 Views
Message 36 of 50
Flag for a moderator

Re: Home phone is forwarding any mobile which is connected to the wifi

New router fitted and im still getting hammered with calls as of this post

0 Kudos
Reply
  • 34
  • 0
  • 0
On our wavelength
63 Views
Message 37 of 50
Flag for a moderator

Re: Home phone is forwarding any mobile which is connected to the wifi

Screenshot_20201130-165433_Phone.jpg

0 Kudos
Reply
  • 34
  • 0
  • 0
On our wavelength
52 Views
Message 38 of 50
Flag for a moderator

Re: Home phone is forwarding any mobile which is connected to the wifi

Is there no call notes on my account for this fault. i just spent an hour on hold , only to have to explain my issue again.

She spent 90% of the call getting the details i told her wrong. kept trying to fob me off to different teams AND ONCE AGAIN IM ON HOLD.

I want a refund

0 Kudos
Reply
  • 34
  • 0
  • 0
On our wavelength
49 Views
Message 39 of 50
Flag for a moderator

Re: Home phone is forwarding any mobile which is connected to the wifi

badge.PNG

i dont want a bloody badge. i want my issue fixing!

So far iv been on the phone 1 hour 30 min with no end in sight

0 Kudos
Reply
  • 31.5K
  • 1.65K
  • 5.51K
Very Insightful Person
Very Insightful Person
41 Views
Message 40 of 50
Flag for a moderator

Re: Home phone is forwarding any mobile which is connected to the wifi

there is no way your phone line can forward to mobiles connected to your wifi.
That is simplely not possible. There is no connection between the phone system and your wifi

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply