please PM me your account number and postcode I will take a look for you.
I am a Virgin Media field technician working on a 2nd line support project. All and any advice given is based on my experience in the field or my personal experiences with my own equipment at home. If my answer was helpful to you please mark as helpful or consider leaving some kudos.
¤ Why not save yourself £50 by referring a friend to Virgin Media. For more info please DM me ¤
Here to help! I'm a technician helping out whilst working from home. Find out more