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Footie1966
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Home phone doesn't ring

Any help appreciated, home phone not ringing, can ring out, checked phone settings all OK, done test online it says  line engaged when it's clearly not, j even purchased a new phone same problem. Stone Cross area West Bromwich T I A 

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Steven_L
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Re: Home phone doesn't ring

Hey @Footie1966,

 

Sorry to hear that you're having issues with your landline at the moment.

 

I have been able to locate your account and can see that you have been able to book an engineer appointment. Is that the date that you asked for as we have a few slots available a few days earlier, if you would like me to change this to an earlier date, please let me know.

 

Regards

Steven_L

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Footie1966
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Re: Home phone doesn't ring

I have an appointment for the 22nd now, any earlier would be great, as nobody can ring my home phone

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Steven_L
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Re: Home phone doesn't ring

Thanks for coming back to me @Footie1966. I have been able to change the date of the appointment.

 

You can find all the information that you need about your appointment on your online account and clicking My Account and Order tracking.

 

Regards

Steven_L

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