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Home phone changes

Joining in

Hi, two questions regarding the change to fibre:

1 Why is Virgin bothering when less and less people use landlines?

2 How long is the adapter cable?




Forum Team
Forum Team

Hi @TCLL 👋.

Thanks for reaching out. We can certainly answer those questions for you. 

There are still thousands of customers with various providers that still use landlines as a method of communication with their loved ones, or requirements for medical needs request a landline, also those who have intruder based systems connected to their home for safety, and finally some people just do not want to change and are happy with their landline.

As for the adaptor, it is rather short cable with the convertor box attached, this was decided on the premise of customers extending their own landline cabling to suit their needs. 

I hope this helps.