Home phone and Wifi Calling stopped working

[warmongeruk]

Hi All,

We had a powercut and when it all came back online we have lost the landline and the wifi calling from our mobiles 

Restarted all routers / hubs .. all TV and the rest of Wifi is working fine, good download speeds etc but no landline and no wifi calling on mobiles that had it working a few hours ago 

I don't want to rant about getting support from the official website but i don't think I have ever had such a frustrating experience.. do Virgin Media not see all the 400 - Bad requests that pop up from there web site 

Any help would be appreciated 

[Matthew_ML]

Hey warmongeruk, thank you for reaching out and a warm welcome the community. I am sorry to hear about the power cut and phone issues.

I would like to look into this in more depth, I am going to send you a PM.

Please can you look out the purple envelope. Thanks