Same situation. I also have no landline dial tone. It is vital as I live in a basement flat & the mobile signal is iffy at best so if there is an emergency, & no landline, it could be disastrous. Tv was down last night too but that seems ok this morning. Phoneline is still dead. I've checked the wires etc.
When I ran the test thingy here, they said the results were 'inconclusive' & to call Virgin, but I can't with no landline!!
I tried for further help online & it was asking for my phone's colour zone & to do that, yep, you have to call Virgin! I can't do this...the landline has no dial tone!!!
Does anyone know what's going on? And what bright spark in the Virgin tech team thought that to get phone issues solved, ringing them should be the only way to do it?? How are we supposed to get help??