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Julesmt50
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Home phone - 1471 and Caller ID missing

Caller id and 1471 not working on my line since line was fixed how do I fix it?

 

 

 

[MOD EDIT: Subject title changed for clarity]

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Beth_G
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Re: Home phone - 1471 and Caller ID missing

Hi Julesmt50,

 

Welcome to the Community Forums! Thanks for your first post.

 

I'm sorry to hear that your Caller Display and 1471 calling features haven't been working for you since your landline service was fixed. I'd like to look into this for you. 

 

I've popped you over a PM so I can take some details and locate your account. Look out for my message over at the purple envelope.

 

Thanks,

 

Beth

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Beth_G
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Re: Home phone - 1471 and Caller ID missing

Hi Julie,

 

Thanks for clearing security over PM

 

I've been able to reactive both your Caller Display service and the 1471 service.

 

Can you please check both of them for me and let me know if they're working OK now?

 

Thanks,

 

Beth

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Beth_G
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Re: Home phone - 1471 and Caller ID missing

Hi Julesmt50,

 

I'm pleased to hear that both your Caller Display and 1471 features are now working for you again. If you need anything else please do just let us know.

 

Hope you have a lovely weekend!

Beth

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