on 28-07-2022 08:32
My home landline has stopped working. I have not received a letter with a switch over date. I have plugged it into the router in case it was switched but this isn't working either.
Can anybody help because i can't get anybody on my mobile who can.
on 28-07-2022 09:18
Hi @Alan-L thanks for posting and welcome to our community.
Sorry to hear that your landline is not working. I can see you've already tried plugging your handset into your router. Have you also been able to test another handset with your telephone service? If that's not possible, please do get back to us and we'll be more than happy to take a look on your behalf. Also have you seen here? And have you checked for any issues in your area here?
Regards
Lee_R
on 29-07-2022 09:12
I have tried the phone at the neighbours and is working fine but I still have no landline.
on 29-07-2022 09:41
Hi Alan-L thanks for getting back to us.
I would love to take a closer look on your behalf. I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.
Regards
Lee_R