cancel
Showing results for 
Search instead for 
Did you mean: 

Home landline has stopped working.

Alan-L
Joining in

My home landline has stopped working. I have not received a letter with a switch over date. I have plugged it into the router in case it was switched but this isn't working either.

Can anybody help because i can't get anybody on my mobile who can.

3 REPLIES 3

Lee_R
Forum Team
Forum Team

Hi @Alan-L thanks for posting and welcome to our community.

Sorry to hear that your landline is not working. I can see you've already tried plugging your handset into your router.  Have you also been able to test another handset with your telephone service?  If that's not possible, please do get back to us and we'll be more than happy to take a look on your behalf.  Also have you seen here? And have you checked for any issues in your area here?

Regards


Lee_R

I have tried the phone at the neighbours and is working fine but I still have no landline.

Hi Alan-L thanks for getting back to us.

I would love to take a closer look on your behalf.  I am going to send you a private message.  Please look out for the purple envelope in the top right of your screen.

Regards

 

Lee_R