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Home Phone switch

rafg431
On our wavelength

 Re the impending switch. I am unable to connect my landline phone socket to my Hub 3 as it is in another room 3 rooms away from my Hubo. How can I solve this problem?

3 REPLIES 3

goslow
Alessandro Volta

@rafg431 wrote:

 Re the impending switch. I am unable to connect my landline phone socket to my Hub 3 as it is in another room 3 rooms away from my Hubo. How can I solve this problem?


You ask VM to modify your home phone wiring so you can use your existing landline extension sockets via the phone connection from the VM hub.

VM should offer to do this free of charge for you as part of the switchover process.

John_GS
Forum Team
Forum Team

Hi rafg431

Thanks for posting and welcome to the community.

I'll send you a PM now to assist further with this.

Kind regards,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

John_GS
Forum Team
Forum Team

Hi rafg431

Thanks for joining me on PM and allowing me to book in this tech visit for the 21CV relocation

Let us know how the visit goes and if you need further assistance.

Kind regards,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill