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Woodford3
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Home Phone still not working

My phone has not been working for a couple of days 

had email to say the area is back working but my phone is still not 

has anyone else got the same problem?

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Steven_L
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Re: Home Phone still not working

Hey @Woodford3,

 

Welcome to the community and thanks for getting in touch with us here.

 

I'm really sorry to hear of the issues that you're having with your landline.

 

Is your landline via your hub or traditional wall socket?

 

If its via the hub, please can you give your hub a quick reboot and let me know if that works?

 

Do you have dial tone, when you pick up your handset?

 

Are you able to make or receive calls from landlines and mobiles?

 

Regards,

Steven_L

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Woodford3
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Re: Home Phone still not working

Thanks the phone is not through the hub

 

i have spoken to virgin and they are looking in to it!!

Howard

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