Menu
Reply
nelsonsbodyshop
  • 4
  • 1
  • 0
Tuning in
210 Views
Message 1 of 2
Flag for a moderator

Home Phone not ringing in

Hi, 

Was using my phone ok today until this afternoon, people were ringing me & the phone lights up & then goes dead, tried different phones & all doing the same. 

I can ring out but no one can ring in, tried ringing with my mobile but goes dead after one ring.

Rang 150 & but cant get through 

Ran a fault test & it says there is some sort of problem 

Can anyone please help??

this same thing happened 2 weeks ago & was told to reboot the box which I have done about 10 times but it’s still not working😡

0 Kudos
Reply
Katie_WT
  • 4.87K
  • 296
  • 551
Forum Team
Forum Team
114 Views
Message 2 of 2
Flag for a moderator

Re: Home Phone not ringing in

Hi there @nelsonsbodyshop

 

Welcome back to our Community - I am sorry to understand that you're having issues with your landline again. I have located your account from your previous forum chats with us - there are currently no known area issues in your region and it's been around 6 days since you last rebooted your Hub. 

 

I can also see that there has been numerous incoming call registered within the last week - I do hope that this means that things have improved since you last contacted us? 

 

If you are still having issues - please do reboot your Hub when you can first and then pop back with more more information so we can best assist you further. 

 

Cheers

 

 

Katie - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply