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mrdoodaa
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Home Phone Number Port

hi i have ordered virgin and want to port a number from BT. i have 2 lines 1 with BB attached and 2 line only.

i want transfer to virgin and end the line 1 with BT BB attached and port line 2 number and close with BT.

can this be done in one or will i need to port line 1 number then change and port line 2 number later?

also how do i talk to someone as the sales person has gone quiet since i signed up (not a good start!)

[MOD EDIT: Subject title changed for clarity]

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Beth_G
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Re: new to virgin

Hi mrdoodaa,

 

Thank you for getting in touch and welcome to the Community Forums!

 

I can confirm that it would be possible for you to port your secondary number with BT over to us, provided that the line is still active with BT. Can you please confirm this to be the case?

 

If so, I'll pop you over a PM and take some further details 🙂

 

Thanks

 

Beth

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