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Pieman1972
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Home Phone Line Down Since Early Hours 27th Dec (Area 20)

Hi all

So after the main outage yesterday (since around 3am) - Waterlooville - PO7 area where we lost everything BB / TV returned around 11am yesterday, Phone service is still to return, looking in the app Ticket number is F008696588 where the Fix time is (now) being reported as 18:40 tonight.

Can anyone advise what the actual issue is and is the new fix time a realistic time?

 

Thanks in advance......

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Alex_RM
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Re: Home Phone Line Down Since Early Hours 27th Dec (Area 20)

Hi Pieman1972,

 

Thanks for posting and sorry to hear you're having some issues with the landline, 

 

I've been able to locate your account using your forum details, sadly I can't see any further details relating to the fault with the reference you've provided.

 

The fix time as you say is set to 18:40pm, an engineer is on site working to resolve this.

 

Please keep us posted with how the line is after this time.

 

Alex_Rm

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