2 weeks ago
Wigan area WN4 home phone is dead again but service says ok, Virgin say it is a network issue affecting everyone so why does the service status say ok?
Spent over an hour on the phone and online for something which could have been resolved in a few seconds by a service status report.
No point in having the service status service if it is not used.
Good Afternoon plover22,
Thanks for your post on our Community Forums and a very warm welcome to you!
Sorry to see you've had an issue with your home phone and this has taken some time for us to respond to.
I can see that we've advised you of an outage and this has since cleared.
How's the home phone line service now? Has this now been restored?
a week ago
No it has not it is off again see my latest post re this matter it is constantly out of order.
Totally brassed off with this lousy service 😞