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pav_28
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Home Landline not Ringing

Hi, for the last few days my home phone does not ring when receiving an incoming call. Everything else seems to be working fine and can answer the phone when i see it flashing but it just does not ring. I've checked the volume on both handset and base unit which work fine and have unplugged phone and reconnected and its still not ringing. Also tried neighbours phone and theirs did not ring when plugged into my line but works fine when plugged into their BT line. This isnt the first time this has happened either.

Ive checked the website and the serice status says theres no issues but whenever i run the test on my line it keeps saying - "The test results were inconclusive". [MOD EDIT: REMOVED]

Can anyone help or know how to fix this??

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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pav_28
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Re: Home Landline not Ringing

I forgot to mention that my phone is plugged into wall socket and not my router if that makes any difference.
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Gareth_L
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Re: Home Landline not Ringing

Hello pav_28

Sorry to hear about your Telephone line not working 

Do you still need help with this?

If so let me know as I would need to book an engineer out for you 

Gareth_L

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