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Historic call log details

Joining in

I was a Virgin Media customer until a few months ago. I urgently need a historic call log for my landline for a specific number that Was contacted a number of times in November 2021 . This would not show up on an ordinary phone bill as each call would only be for a few minutes in duration and therefore not chargeable . I need this information urgently as evidence for a  legal  matter . 
I have tried many times to contact Virgin Media but without success, as my account number , email address and password are no longer recognised . 
I would be grateful if you could advise me of the procedure needed to procure this evidence . 


Forum Team
Forum Team

Hey @JackieH353 thanks for reaching out to us and a warm welcome to the Virgin Media forums.

We appreciate you reaching out on here for assistance in relation to this query.
I will assist you on this and send a request for a private message so we can get this done - watch out for the purple envelope inviting you in.

Kind regards,

Forum Team

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