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Frank212458
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Helpline 0345 454 1111 ..? “......This persons phone is switched off......”. ??

Helpline 0345 454 1111 ..? “......This persons phone is switched off......”. ??

Can anyone tell my why I get this response?

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Rachael_F
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Re: Helpline 0345 454 1111 ..? “......This persons phone is switched off......”. ??

Hi Frank212458,

 

Welcome to our forums and thank you for reaching out. We are aware of an intermittent problem affecting some customers trying to get through to us on the phone. Our technical teams are looking into this and are working to restore full functionality as soon as possible. We apologise for any inconvenience caused, you may find that you're able to connect if you try again.

 

We're always happy to help here as far as we're able. If you'd care to expand on the reason for your call, we can advise accordingly and do everything within our power to address your concerns.

 

Thanks,

Rachael

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