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When phone line changes how will my phone upstairs work


Forum Team
Forum Team

Hi Gill9334


Thank you for your post and welcome to our community. 


Ideally, the Hub and your phone should be within 2 metres of each other. 


If you’d like your phone to be further away from the Hub, we can arrange a technician who may need to do additional wiring. Don’t worry, this won’t cost any extra.


If you have any further questions, please pop back to us here. 


Vikki - Forum Team

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I have a second phone upstairs how will it after switching 

Thank you for that information. If the additional wiring is needed then we would be able to arrange an engineer to look into adding that so the second phone can also be used. 



You're welcome.