Hello Papjo
Sorry to hear of the problems caused by the recent changes to your landline service and the impact caused, we appreciate you taking the time to raise this via the forums and welcome to the community.
We're happy to assist further and arrange for a technician to come out and make the necessary changes and move the hub for you. I will send you a Private message to get some more details from you, keep an eye out in the top right when signed in for the envelope icon 🙂
Rob
