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Have MV fibre TV and now want to add included phone

dcs24
Joining in

I have an VM fibre TV & Phone deal and will soon need to activate the phone changeover. How do I proceed, please?

I really need to maintain my landline number.

Thanks David

3 REPLIES 3

Daniel_Et
Forum Team
Forum Team

Hi @dcs24 👋 Thank you for your post and welcome to the Virgin Media Community 😀

Just to clarify, are you looking to port a landline number over from a previous provider?

Regards,
Daniel

That exactly it.

I'm concerned about losing the number in the changeover.

Hi @dcs24, thank you for your response.

In order to look into this for you further, we'll send you a private message on here. 

Look out for the envelope in the top right-hand corner. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel