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HELP - URGENT !! A VIRGIN MEDIA ADVISOR IN PORTUGAL JUST CUT ME OFF -

rutnighthawk
Joining in

...DESPITE ME EXPLAINING I NEED MY LANDLINE URGENTLY FOLLOWING A LONG PERIOD IN HOSPITAL WITH CANCER. MY LANDLINE HAS BEEN CUT OFF ...IT SEEMS I MISSED VIRGIN'S MESSAGES WHILE IN HOSPITAL AS I LIVE ALONE AND DO NOT HAVE A SMARTPHONE....WHAT DO I NEED TO DO TO GET MY LANDLINE SERVICE REINSTATED ?? MY NURSES AND DOCTORS NEED CONSTANT COMMUNICATION BY PHONE !!! HELP PLEASE ....ALL 'HELP' ONLINE OR BY PHONE JUST RESULT IN DEAD ENDS THEN I GET CUT OFF !!!

1 REPLY 1

John_GS
Forum Team
Forum Team

Hi @rutnighthawk 

Thanks for posting and welcome to the community.

Sorry to hear of the personal situation.

I'll send you a PM now to assist further.

John_GS
Forum Team


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