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Got no tone on phone line

I have no tone of my phone line. I have done the test online and it comes back no faults. I also checked on the phone and it said there was a possible fault online and it would book an engineer then cut of. So how do you actually book an engineer visit if you can't do it online and it cuts off the phone when it goes to book an engineer. 

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Re: Got no tone on phone line

Hi Dph12345,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry to hear you're having some issues with the phone line, thank you for going through all the self-care options first.

 

I've arranged to send an engineer, you can view the time and date of your appointment via your online account here

 

Alex_Rm

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