Virgin Media Community

[crs123]

I have broadband M350 with a Hub 4, no TV no phone. 

Thinking about switching my phone from BT to virgin. How?

If I click on 'add phone' I just get a load of offers that include TV as a package. 

Is it possible to just have broadband then add only phone?

All I want is to move my number from BT to virgin and plug my phone into the back of the router instead of the BT socket.  Certainly possible if I can figure out how to get virgin to just do it.

[John_GS]

Hi crs123

Thanks for posting. 

If you go into your online account and then go to the 'my upgrades and offers' section. Does it show any offers for just adding the phone to your account?

Best,

[crs123]

No it doesn't.  Just Big, Mix, and Bigger Bundles, all include TV which I really don't want.

[John_GS]

Thanks for coming back to me. It should be there so we may need to look into this further with our IT team

I'll PM you now to get some details

Kind regards,