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Owolabi
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Gift voucher

Hello

I signed up for home broadband in September 2020 and part of the deal was a £75 gift card. I haven't received an email to claim this gift card. Has it happened to anyone else before? How do I sort this? Thanks

 

Op.

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DJ_Shadow1966
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Re: Gift voucher

Hello

If this was done thorough the Virginmedia website please see https://www.virginmedia.com/help/virgin-media-free-gifts as it tells you how to chase the voucher up if you have not received it after 28 days from signup.

If you signed up through a 3rd party website i.e. Comparison website then you would need to contact them.

Regards Mike

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Owolabi
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Re: Gift voucher

Thank you for your help.

I signed up through carphone warehouse and I have texted that mobile number several times no response. 

Just confused. 

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Zak_M
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Re: Gift voucher

Good afternoon @Owolabi 

 

Welcome to the forums and thank you for taking the time to post. 

 

As advised above, you would need to contact the 3rd party you took the offer out with, in this case Carphone warehouse. 

 

Kind regards,

Zak_M

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