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james155
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Getting phone calls from a robot voice saying my ISP has been trying to contact me

The numbers these calls are coming from are 

00306751117

05883697431

 

Anyone else getting calls saying that your ISP is been trying to contact you.

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DJ_Shadow1966
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Re: Getting phone calls from a robot voice saying my ISP has been trying to contact me

Hello

Those number are certainly not Virginmedia and are scammers trying to fool you to get access to your computer and potentially place malicious software on your computer, it is quite a well known scam.

Regards Mike

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james155
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Re: Getting phone calls from a robot voice saying my ISP has been trying to contact me

Can i do anything to stop them ?
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DJ_Shadow1966
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Re: Getting phone calls from a robot voice saying my ISP has been trying to contact me

Hello

It is difficult as they change the spoofed phone number that they are calling from all the time, the information at https://www.virginmedia.com/help/fraudulent-calls may help you.

Regards Mike

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goslow
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Re: Getting phone calls from a robot voice saying my ISP has been trying to contact me


@james155 wrote:
Can i do anything to stop them ?

Refer to this post below from yesterday for additional information and options using either a call blocking device/phone or using features which you might possibly have on your existing phone to help reduce the impact of the scam calls.

https://community.virginmedia.com/t5/Home-Phone/Nuisance-Calls-I-Request-a-Change-of-Phone-Number/td...

Corey_C
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Re: Getting phone calls from a robot voice saying my ISP has been trying to contact me

Hi james155

 

Thanks for your post and for reaching out to the Community Forums. Sorry that you have been getting these calls, in addition to @goslow's reply, here are some ways at safeguarding against nuisance calls https://www.virginmedia.com/help/home-phone-nuisance-calls  

 

Cheers,

Corey C

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