Virgin Media Community

[KB5725]

Hi there,

Is it possible for someone to enable fully itemised billing on my account please? (so all charges from 1p and above are listed on my bills)

I have some charges on Jan/Feb's bills and I don't know what they are (as they are below 50p)

https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Fully-itemised-phone-bill/m-p/47173...

[Paulina_Z]

Hi @KB5725,

Welcome to our Community Forums! Thank you for your first post! I'm happy to help with arranging for you to have fully itemised billing.

I will send you a Private Message to confirm a few details, so please keep an eye out for a purple envelope at the top right corner of your Forum page. I will be in touch soon. 🙂

Thank you!

[Paulina_Z · Accepted solution]

Hi @KB5725,

Thank you for coming back to me via Private Message. 

I've now added fully itemised billing onto your account now and from next month onwards you'll be able to see any chargable calls charged at 1p and above.

If there's anything else we can do to help, please let me know. 🙂

Thank you.