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Bronsonkiah13
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Frustrated - mobile numbers cannot call landline

So I came over to virgin media 29 August. The signal around my home is bad but most frustrating thing that they still havet resolved is no one can ring my house phone from a mobile so far I've rung 6 times I've emailed and tried to chat to message bot. Has anyone else had this problem  and if so how to resolve this..otherwise virgin can cancel the lot and I'll go else where this is crazy 🤪 

 

 

[MOD EDIT: Subject title changed for clarity]

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John_GS
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Re: Frustrated - mobile numbers cannot call landline

Hi Bronsonkiah13

 

Thanks for posting and welcome to the community. 

 

Apologies to hear of the calling issue. Is this all mobiles or those on a specific network, also do they get any error messages when calling your landline? 

 

Kind regards,

John_GS
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Bronsonkiah13
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Re: Frustrated - mobile numbers cannot call landline

This is any mobile network 

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John_GS
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Re: Frustrated - mobile numbers cannot call landline

Do they get any error messages?

 

Best,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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