Virgin Media Community

[JQuinn]

Hi,

I am wondering how i report my tivo box and telephone line being damaged in a recent flood in Warrington.

I am paying a lot of money each month for a service and there doesnt appear to be a part of the virgin website that caters for this type of issue.

We are having to move out, so the service wont be needed for around 6 months either.

I just need some help to report it and get it sorted out

[Zoie_P]

Hi JQuinn,

Thanks for your post 🙂

I am so sorry to hear you were affected by the floods, I have replied to your other post and popped you a message

Thanks

Zoie