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Fibrephone connection

Blueyonderer
Up to speed

Afternoon folks.

I've just received the email informing me that I'll be switched to fibrephone in early January.

Like many others my hub is located pretty far away from the old Telewest master socket so I'm trying to figure out the simplest and tidiest way to transition.

We have a cordless phone system which is currently connected to the master socket using a standard phone to RJ11 cable so, am I right in thinking that I could skip using the adapter that will be sent and, at switchover, simply connect the RJ11 socket on the back of the superhub directly to the RJ11 socket on the back of my phone using a suitably long cable? Or does the adapter perform some other function? (If so, connecting the adapter to the hub and connecting a suitably long phone to RJ11 cable would be equally feasible but I like the simplicity of a one cable solution!).

Cheers.

BY.

4 REPLIES 4

John_GS
Forum Team
Forum Team

Hi Blueyonderer

Thanks for posting and welcome back to the community.

We can send a tech visit to the property to do a relocation/re-wire if needed?

Best wishes,

John_GS
Forum Team


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Thanks - I'll bear that in mind.

My upgrade isn't for a while yet so I'll leave it for now.

Thanks for coming back to me

No worries at all, do pop back should you ever need us.

Best

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

For anyone following this thread, running an rj11 to rj11 cable direct from the hub to the phone works just fine.

Doing this removes the need to use the adapter sent out by VM and means that if you're running/hiding cables as I was, any holes drilled can be much narrower.

I bought a 15m cable of the required type from a 'well-known online retailer' for less than £10.