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Fibre switch over

BSK1
Tuning in

on ‎08-09-2022 15:15

The switch over is due on 26/9. A previous email informed me that a technician was booked for 27/9 to ensure the switch over of 2 extentions. Can I get confirmation of the appointment time and the work required? Thanks.

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3 REPLIES 3

Nathan_B
Forum Team
Forum Team

on ‎08-09-2022 15:24

Hi there @BSK1, welcome back to our forum and thanks for your post.

I will certainly be happy to help you get confirmation of the times and work to be completed. So I can do this I will send you a PM to confirm your details.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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BSK1
Tuning in
In response to Nathan_B

on ‎08-09-2022 17:16

I've managed to speak to someone at Virgin who confirmed that a technician will visit between 08.00 and 13.00 on 27/9. Thanks any way.
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Nathan_B
Forum Team
Forum Team
In response to BSK1

on ‎08-09-2022 17:19

Thanks for letting me know, I'm glad to see you have had confirmation with this.

Please let us know if you need any further help, we are always happy to assist.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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