What do we do if our phone is not beside the router when we get this adapter
Welcome to the community and thanks for taking the time to post here on our forums.
If you dont have a current broadband connection, we will be sending a hub out to you or arranging for a technician visit to connect your phoneline to your hub.
What have you been advised by the team about the changeover?
We have lots of information on this board in the forums here
Thanks for coming back to us @Mckiernan64.
What are you not happy about? The landline change over or the way that you have been informed about it?
The changeover is a government objective to have all landlines from all providers converted to fibre from the traditional copper lines.